It’s only when I select Windows 7 , that the site offers multiple drivers to download and install. Thank you for your comment Demesmeaker, I am very glad it helped for your HP ! I hope you enjoy your nice computer and that you have a great weekend! Hi I see the topic is pretty old but it was actual and useful for me as well. Here is the deal: When I click that, it says to try and get updated drivers using the windows update feature in Windows

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Hi Diederick, I am very glad this driver helped solve your unknown device issue! There’s a place acpu it asks you which operating system you are using.

That was driving me nuts. Did this solve your problem?

J.D. Hodges

Everything is, for the most part, working smoothly. Tell us about your experience with our site.

Hi mohamed, Thank you kindly for your message. In this article, we will consider how to fix this unknown device trouble by automatic and manual option, and we will also briefly discuss the main functions of an ACPI HPQ device.

Solved: Driver for ACPI\HPQ\3&33FD14CA&0 – HP Support Community –

You can follow the question or vote as helpful, but you cannot reply to this thread. I checked HP’s website and there are no updated drivers. Hi Birdman, Thank you for your comment. Here is the deal: After upgrading, it always stays amber, but the function itself still works fine. It will be a great advantage for you, since one of the features of Driver Detective is to provide the important details of a hardware device such as the acli type, official hp0004 of the unknown device, provider of the driver update, and version of the device driver.


Hi Teo, Thank you for your comment! Best regards and have a great weekend, -J. It might be wise to visit the manufacturer site after Intel in my example – your chipset might not be Intel installs the generic driver to see if the manufacturer has a driver more specific to your computer. Enjoy your nice HP Elitebook and have a very merry Christmas and a happy new year!

Certainly, I am glad to help. I hope you enjoy your nice computer and that you have a great weekend! On the other hand, having the knowledge that the HPQ unknown device is an HP device, you can just visit their official website http: I have the same question Hi Aleksandr, Thank you for your comment, I am very glad it worked for you!

In reply to Yaqub K’s post on October 1, How satisfied are you with this response? Thanks, Yaqub Khan 2 people were helped by this reply. Excellent Keter, I am very glad it helped!


Hi Hamed, Thank you for your comment. Intel for example has the Intel Driver Update Utility that can scan your computer and install generic drivers for the Intel products it finds. Hpq00004 I select Windows 10, it says “Learn more”. When muting is inactive, it stays white. Your email address will not be published.

I need the updated ACPI\HPQ0004\3&11583659&0 driver for my HP laptop

Anyways the link to the service pack you had did the trick. It’s only when I select Windows 7that the site offers multiple drivers to download and install. Dell E laptops often have an Unknown.

Most especially, Driver Detective is a big advantage if you have multiple unknown devices on your PC or multiple devices with outdated drivers, since the manual option will definitely take plenty of your time and energy, and add risks associated with additional device troubles.